At our core, we believe that success isn’t just about providing high-end hardware; it is about a deep-seated commitment to our customers’ missions. In our latest video, we share how this philosophy has transformed us from a component provider into a true strategic partner across the most demanding industries.

Whether it is navigating the complex world of drone and anti-drone solutions or breaking new ground in commercial satellite radars, we pride ourselves on being more than just a “set of chips”. We take our off-the-shelf technology—like the IMX and GPX—and combine them to create unique, high-precision, low-cost solutions that our customers simply cannot find anywhere else. This “as-is” versatility allows our core technology to scale seamlessly from humanoid robotics and autonomous vehicles to advanced weapons engagement systems.

What truly sets us apart, however, is our “full stack” support. We often hear from new partners who are shocked that we actually pick up the phone—a stark contrast to the radio silence they’ve experienced with competitors. We don’t view our products as mere commodities; we view them as the essential solutions that drive your vision forward.

When you work with us, you aren’t just a number in a database. As our customer testimonials highlight, you have direct access to our CEO and CTO to ensure your problems are solved and your mission is a success. Watch the full video to see how our culture of dedication and versatile technology can support your next big project.

 

 

Video Transcript

0:00 Intro
0:32 Commercial-Sized Coverage
1:16 Ready To Deploy Off-The-Shelf
2:02 Customer Service Beyond Purchase
2:39 Ask Our Customers

0:00 Intro

So if you think about; I’ll just take a couple of our biggest customers. One of our biggest customers is in drone and anti-drone solutions and we are actually in three of their airborne systems and one of their ground systems. Got in through one of the projects, expanded into almost their entire product line. The only way you do that is commitment to their mission and their vision and full-on support.

0:32 Commercial-Sized Coverage

So, another one of our largest customers makes commercial satellite radars. And again, we were able to actually get in with that customer, truly understand their mission for their new product. And we actually took two of our products and combined them together for a solution that they couldn’t get anywhere else. And so we took the IMX and the GPX and we put them together and provided the level of precision navigation and low cost that they were looking for. And now we’re talking to three other business units within that same organization. So that culture of full stack support of mission and vision support is how you both win and keep customers over time.

1:16 Ready To Deploy Off-The-Shelf

Another great part of our core value proposition is it is one technology that as is, off-the-shelf, can be deployed in a broad range of applications. And there’s no question that the biggest buckets of customers that we have are in the drone space, the satellite communications space, the pointing and stabilization systems, the weapons engagement and aiming systems. Also been able to deploy that exact same technology into autonomous robotic vehicles and even humanoid robotics. So again, it’s taking one core technology that covers both the IMX and the GPX and deploy that as is across whatever platform the customer has.

2:02 Customer Service Beyond Purchase

One of the things we find consistently is that with our advanced level of support, we get a lot of shock and surprise from our customers. They’ll often say that they’ve tried competitors and they don’t even get the phone picked up or a message returned. You know, we’re just a strong believer in you’ve got to be part of the customer’s mission. And you don’t look at what we’re providing as a commodity. It is a real solution for the customer. So, going that extra mile sort of separates us in the customer’s mind from just being, a set of chips to actually being a solution for them.

2:39 Ask Our Customers

We have multiple customer testimonials on our website and you’ll see something very consistent amongst all of them which is: I can actually call the CEO or the CTO of the company and get an answer from them or get them engaged and get them involved in my mission and solving the problem. And that’s something that they just don’t see any other place in the business.